Effective Date: 17/07/2024
Last Updated: 14/08/2025
1. Introduction
Rubyjar Ltd (“we,” “us,” or “our”) operates the rubyjar.net website (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy and ensuring transparency in how we handle your personal information.
Data Controller: Rubyjar Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
2. Information We Collect
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through third-party payment processors)
- Order history and preferences
- IP address and device information
- Website usage data and analytics
3. How We Use Your Information
We use the collected data for various purposes:
- To process and fulfill your orders
- To provide customer service and support
- To send you order confirmations and shipping updates
- To improve our website and services
- To send marketing communications (with your consent)
- To comply with legal obligations
- To detect and prevent fraud
4. Data Sharing and Third Parties
We may share your Personal Data with:
- Payment Processors: Stripe, PayPal, Payoneer for secure payment processing
- Shipping Carriers: USPS, FedEx, UPS for order delivery
- E-commerce Platform: WooCommerce and related service providers
- Analytics Services: Google Analytics for website performance analysis
- Email Services: For sending order confirmations and marketing communications
- Legal Requirements: When required by law or to protect our rights
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. Your Rights
Under UK GDPR and applicable US privacy laws (including CCPA), you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Delete your personal data
- Object to processing of your personal data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at support@rubyjar.net
7. Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal data. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Address: Rubyjar Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@rubyjar.net
Website: rubyjar.net